TERMS AND CONDITIONS PURCHASING
To purchase products from our online store detourclothing.co.nz make your selection, choose your size and colour and then click BUY NOW. This will take you through to the shopping cart where you can follow the step-by-step payment process.
We accept Mastercard, Visa and American Express and your payment will be processed through our secure ANZ Merchant Credit Card service – Direct Payment Service. All prices and total amounts will be shown and charged in New Zealand dollars. Only the valid cardholder can authorize payment – Detour Clothing will not be held responsible for any non-deliveries if a payment method is refused or invalid.
All credit card details are handled by a secure payment gateway page hosted by Paystation.
The items available on detourclothing.co.nz are updated on a monthly basis. If an item becomes ‘unavailable’ or ‘sold out’ then this will be displayed beside the garment online. From time to time an item may become unavailable at the same time you have purchased online – if this happens and we cannot supply you we will do our best to obtain stock from the suppliers or else provide you will a full refund. If you would like to query wether an item is in stock before purchase then please email: email@example.com
RETURNS & REFUNDS
Please choose carefully. We do not refund if you change your mind. If the goods are faulty we will meet our obligations under the consumer guarantees act.
We ask that you choose items and sizes carefully. If you do order the wrong size or colour we will exchange for another if that item is in-stock and you contact us within seven days of the original delivery at firstname.lastname@example.org. The cost of additional delivery will be added to the total amount charged to you. If you do return an item to us after purchase it will be refunded once we have checked that it is in its original condition, has not been worn and has all the tags in place. Your refund will be made through your original method of payment within 3 days of the item being returned to Detour Clothing.
All sale items are not refundable or returnable and are a final purchase.
POSTAGE AND DELIVERY
Deliveries are made through NZ POST Courier with a track and trace system in place. This is a safe and secure method that is tracked as soon as your item leaves our store. Items are expected to arrive within 3 – 7 days of an order being placed. There will be a charge for couriered items.
If you are ordering off detourclothing.co.nz from outside of New Zealand then delivery times are estimated to be 5 – 10 working days.
All private information and details are kept confidential at all times and will not be distributed to any third parties.